Privacy Policy

1. Introduction

FREESTYLE LEARNERS PTY LTD (ABN 66 663 334 183) ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, centre name, ABN, and delivery address when you submit an inquiry or place an order.
• Usage Information: Information about how you interact with our website, including IP address, browser type, and pages visited.
• Cookies: We may use cookies and similar technologies to enhance your experience on our website.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and inquiries
• Communicate with you about our products and services
• Improve our website and customer service
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Disclosure of Your Information

We may share your information with:

• Service providers who assist in operating our business (e.g., payment processors, shipping companies)
• Professional advisors (e.g., accountants, lawyers)
• Law enforcement or regulatory authorities when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under the Australian Privacy Principles (APPs), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent for marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

7. Children's Privacy

Our services are intended for educational institutions and childcare centres. We do not knowingly collect personal information directly from children under 13 without parental or institutional consent.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: